May 02

i’m a zimbra fan and use it on a daily basis for my personal websites and my consulting business. i love the fact that they brought their web client to the desktop and that you can create and send emails while offline. one issues i had when installing the zimbra desktop client, was on reboot of the system i would get an error stating

the connection was refused when attempting to contact localhost:7633

i did a search and found out that it was caused by the zimbra service not starting upon login. to fix this, you simply need to add the following command to the session manager in system > preferences

/home/<user>/zimbra/zdesktop/zdesktop start

or

/home/<user>/zdesktop/zdesktop start

and thats it. you can download zimbra desktop from here.

Feb 15

i have been using a php-based program called eticket to keep track of all my customer’s helpdesk requests for my consulting business for awhile now. it’s really easy to setup and use, so i thought i’ll post my setup steps to help anyone else out.

first download the latest version of eticket from the sourceforge website, then move the file to your server via ftp, ssh, etc… and unzip the archive to an appropriate directory.

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