i’m a zimbra fan and use it on a daily basis for my personal websites and my consulting business. i love the fact that they brought their web client to the desktop and that you can create and send emails while offline. one issues i had when installing the zimbra desktop client, was on reboot of the system i would get an error stating
the connection was refused when attempting to contact localhost:7633
if some of you didnt notice, there was about a 2 day downtown on my server. i had a power outage one day and i wasnt at home, so the backup battery ran out and the server fell hard. i had numerous errors upon login with no answer to be found.
i have been using a php-based program called eticket to keep track of all my customer’s helpdesk requests for my consulting business for awhile now. it’s really easy to setup and use, so i thought i’ll post my setup steps to help anyone else out.
first download the latest version of eticket from the sourceforge website, then move the file to your server via ftp, ssh, etc… and unzip the archive to an appropriate directory.
long time, no post… i am back and decided to start off with a small howto. since i am always moving websites and web based programs from server to server, i thought others might benefit from this.
following these steps, you’ll be able to backup a database on one server and restore it to (the same server if upgrading an app or) a different server.
first thing you need to do is know what username/password you are using for the database and what the name of the database is. you can do this by logging into mysql with the root user and displaying a list of the databases that are available.